Entry to Mid Level Healthcare IT Support Representative

Profile

We have an opening for an entry to mid level medical software technical support representative with strong end user communication skills. The candidate is required to work in our office located at the pier in Redondo Beach, CA.

We are a small medical software company established over ten years. We resell medical billing and electronic medical records software. We have developed our own mobile application that interfaces with Lytec and Medisoft medical billing software. We have also created our own web based electronic claims software.

The position requires learning the medical billing and electronic medical records software we resell. You will have direct contact with our clients requiring patience and strong customer service skills. You will be expected to provide ongoing technical support to our end users for all applications we offer.

We are looking for someone who can meet the following requirements:

Must Haves
2 years of advanced experience with configuring networks.
2 years experience with SQL Server.
2 years technical support experience with software.
Advanced technical troubleshooting skills.
Quick learner with ability to learn complex practice management and medical record records software.
Exceptional oral/written communication skills.
Self-starter who can work well in a team environment or individually, with a positive attitude.
Interact well with the end user, other technicians and technical support manager of the company.
Strongly Desired
Experience with Lytec, Medisoft or Practice Partner.
Experience with medical software.
Experience with ANSI 837 electronic claims.
Experience with Crystal Reports.
Please only apply if you live 20 miles or less from our Redondo Beach location.
2K Medical
Web: ****

Company info

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