DST Health Solutions
Kansas City, MO, United States
Consulting, It, Sql
The speed of technology. The influx of data. Shifting regulations. Increased customer expectations.
That's where you'll find DST, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon.
If you see your opportunity in complexity, then we are the right fit for you.
While working at DST Financial Services, you will help our clients discover opportunities in the complexities associated with mounting inflows of data, rapid technological advancements, shifting regulatory change, rising security risks and increasing demands from their customers. Your job is to help our clients discover opportunity through technology, strategic advisory and business improvement solutions. You will work with some of the world’s leading Alternative Asset Managers, Asset Management Service Companies, Banking Companies, Broker-Dealers, Distribution Companies, Insurance Companies and Retirement Companies. Everyday our global offices in Australia, the United Kingdom and the United States work together to master the complexity of the financial industry to transform the most challenging tasks into opportunity and competitive advantage.
The focus of this role is to consult in all phases of the implementation process and will assist the project lead on small- to medium-sized projects or single phases of large, complex projects.
Function as a reliable point of contact for customer inquiries, issues, and requests throughout the implementation process
Assist in leading activities related to requirements analysis, business process analysis, product configuration and customization, scope analysis, workflow consulting, data mapping, detailed project documentation, customer communication, issue resolution, testing, customer training/education, solution deployment and implementation, and transitory post-implementation support.
Understand and articulate product capabilities and guides the customer in best practices for use of the product solution. Identifies product customizations, enhancements, process changes, and workarounds to meet customer requirements and works with other functional groups (e.g., development teams, applications analysis, technical support, etc.) to address.
Understand product behavior in multiple situations and offers assistance to customers regarding product set up, expectations for product functionality and performance, etc., when new variables are introduced.
Manage customer expectations, cultivate the customer relationship, ensure the timely completion of project milestones, and ensure project outcomes are successfully meeting customer expectations during the implementation process.
Bachelor’s degree and 3 years of work-related experience, or Master’s degree and 1 year of work-related experience, or 5 years equivalent work-related experience.
Superior presentation, communication and interpersonal skills.
A patient, customer-centric and proactive mindset.
Ability to develop and maintain effective relationships with leaders at all levels in the business.
Time management skills with experience in working to tight project deadlines.
Ability to understand user requirements and desired business outcomes
Moderate understanding and experience with SQL
Experience and expertise with Business Rules engines such as DROOLS is needed
Experience building CSS (Cascading Style Sheets) based on client requirements is required
Ability to create java script to accommodate for enhanced user interface functionality
Expertise in the use of Microsoft Applications – specifically Excel, Word and PowerPoint.
Strong problem-solving skills and an ability to work independently and within a team;
Confidence to present to, and hold discussions with, managers at all levels, including senior management
Kansas City Missouri
DST is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, color, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click here and here. DST is committed to working with and providing reasonable accommodation to job applicants with disabilities. If you are a qualified individual with a disability and need an accommodation or accessibility assistance to complete the online application, please contact us at PeopleCenter@dstsystems.com for assistance.
DST Systems, Inc. is a leading provider of specialized technology, strategic advisory, and business operations outsourcing to the financial and healthcare industries. Combining unmatched industry knowledge, critical infrastructure and service excellence, DST helps companies master complexity in the world’s most demanding industries to ensure they continually stay ahead of and capitalize on ever-changing customer, business and regulatory requirements.
We work with companies in some of the world’s most demanding industries where rapid shifts in consumer, regulatory, and technology trends are increasingly affecting how our clients do business. For them, keeping up in a landscape of constant change is becoming more and more complex. Through our technology, strategic advisory, and business improvement solutions we work with clients to help them stay ahead of and capitalize on customer, business, and regulatory change.
Mastering complexity is not an end-state. It’s a constantly changing and evolving challenge – one that only a few people can embrace and thrive upon. If you see your opportunity in complexity, then we are the right fit for you.
DST Health Solutions
Website : http://www.dsthealthsolutions.com
Our clients are in the business of helping people achieve important life goals by providing products and services primarily through the financial services and healthcare industries. Their customers are like all of us: they seek financial advice, make investments, participate in retirement and health plans, receive ongoing medical care and take actions to help ensure the well-being of themselves and their families. Our clients work in dynamic business environments that can be affected by economic, social and demographic factors that result in changing behaviors, preferences and expectations by their customers. These business environments can also be complex, high-volume and highly regulated. Opportunities for our clients to keep pace with change center around how effectively they connect and engage with their customers, capture and protect their information and use it to grow their business.