Marriott International, Inc.
Bethesda, MD, United States
Mar 13, 2023
Jun 26, 2023
Job Number 23044323
Job Category Sales & Marketing
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Located Remotely? Y
Position Type Management
The Manager, Card Analytics, plays a key role in instrumenting data collection, measurement, analytics and KPI frameworks for Marriott’s Global Cards business. He or she is primarily responsible for ongoing and ad hoc analytical support focused on US cobrand credit card acquisitions, including full funnel analysis of new card acquisition and cardmember promotional offers through Marriott channels, along with acquisition channel reporting and marketing optimization. He or she will work closely with both peers and partner teams to support analytical needs for US card campaign launches, validate card campaign data, develop reporting and dashboarding tools, and provide high priority decision support.
This position is part of the broader Insight, Strategy & Analytics team, which is charged with developing and utilizing state-of-the-art analytics approaches to generate business intelligence about digital customer behavior. This position is part of a team of analytics experts who are responsible for providing data driven insights and recommendations in support of Marriott’s card strategies.
Education and Experience Required
4-year degree from an accredited university in Computer Science, Information Technology, Engineering, Operations Research, Business or Math or other quantitative discipline
2 years of relevant professional experience, demonstrating progressive career growth and a pattern of exceptional performance
Strong data analysis skills and experience with SQL, including querying and manipulation of billions of records of data, independently structuring analysis and synthesizing large volumes of complex information from multiple sources, synthesizing insights into stellar visualizations, and applying strong knowledge of data modeling and statistical analysis techniques
Strong project management and verbal and written communication skills required, especially in the context of managing processes and delivering technical analysis across diverse stakeholder set
Education and Experience Preferred
Advanced degree in operations research, applied mathematics, statistics, economics, and engineering etc.
Experience with manipulating large data sets in Python, R, or SAS, and visualizing outputs in Tableau, Power BI or similar
Experience with Digital Analytics tools – Adobe Analytics, Google Analytics or similar
Experience with analyzing Credit Card, Loyalty, Marketing, Digital or Finance data
CORE WORK ACTIVITIES
Supporting Cobrand Card Analytics Priorities
Understands loyalty program health, member behavior and the impact that card members have on the overall program.
Conducts deep dive analytics to provide business insights to assist the US cards team in meeting their acquisition goals.
Develops reporting and visual self-service tools to provide insights into the card business, partnering with iT and data teams on implementation.
Performs a consultative role in working with cross-functional teams on card analytics.
Supports ad hoc analytics and reporting needs of the US cards team and their partners.
Delivering on the Needs of Key Stakeholders
Understands and meets the needs of key stakeholders.
Develops specific goals and plans to prioritize, organize, and accomplish work.
Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.
Collaborates with internal partners and stakeholders to support business/initiative strategies.
Communicates concepts in a clear and persuasive manner that is easy to understand.
Generates and provides accurate and timely results in the form of reports, presentations, etc.
Demonstrates an understanding of business priorities.
Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person in a timely manner.
Demonstrates self-confidence, energy, and enthusiasm.
Informs and/or updates leaders on relevant information in a timely manner.
Manages time effectively and conducts activities in an organized manner.
Presents ideas, expectations, and information in a concise, organized manner.
Uses problem solving methodology for decision making and follow up.
Performs other reasonable duties as assigned by manager.
California Applicants Only: The salary range for this position is $81,525.00 to $174,271.00 annually.
Colorado Applicants Only: The salary range for this position is $81,525.00 to $158,430.00 annually.
New York City & Westchester County, NY Applicants Only: The salary range for this position is $98,644.00 to $174,271.00 annually.
Washington Applicants Only: The salary range for this position is $81,525.00 to $174,271.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.4616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Marriott International, Inc.
Website : http://www.marriott.com